About True Care Auto Repair
Serving the Dayton area since 2013 — honest repairs, accurate diagnostics, a shop built on reputation.
Our Story
Built in 2013. Built on Trust.
We opened our doors in 2013 with one goal: provide the kind of automotive service people actually deserve — honest, transparent, and done right the first time. Located in West Carrollton and serving the greater Dayton area, the shop was built from the ground up by owner Justin, who spent years building a loyal customer base by simply saying "yes" when people needed help and delivering work he could stand behind.
After years in the industry watching customers pay the price for misdiagnosis, unnecessary repairs, and inflated quotes, Justin decided to build something better — a shop where the customer doesn't lose money because someone replaced the wrong part, and where every repair is approached with the same care we'd want for our own families.
More than a decade later, that standard hasn't changed. It's what keeps customers coming back from across Dayton, Kettering, Miamisburg, and beyond — and what drives every repair we make.
What Sets Us Apart
What We're Known For
Accurate Diagnostics
Especially complex electrical issues and drivability problems that other shops miss.
Honest Recommendations
No guessing, no unnecessary upsells. Clear explanations before you spend a dollar.
Fixing What Others Can't
We regularly service vehicles that have been misdiagnosed or turned away elsewhere.
Team-First Culture
A respected, supported team produces better work — and customers feel the difference.
Meet the Owner
Justin
Owner & Lead Diagnostic Specialist
Justin has just over 20 years of hands-on automotive experience, specializing in domestic vehicles — especially Chrysler, Dodge, Jeep, Ford, and Chevrolet. He's built a reputation across the Dayton area for accurate diagnostics and high-level electrical troubleshooting, regularly fixing vehicles that other shops were unable to properly diagnose or repair.
For Justin, reputation is everything. He believes in doing the job right the first time, being transparent with customers, and treating every vehicle like it's his own. He takes pride in helping people stay safe on the road — and in many cases, saving customers money compared to inflated or inaccurate repair quotes from other shops.
Justin founded the business in 2013 after seeing too many cases of misdiagnosis, unnecessary parts replacement, and overcharging in the industry. He built the shop on a simple standard: honest, thorough repairs backed by real expertise and a team that cares.
How We Treat Customers
Every Vehicle Gets Our Full Attention
We treat every vehicle like it's our own. That means being thorough, going above and beyond when it counts, and making sure you understand what's happening with your car before you spend a dollar. Our customers appreciate that we're straightforward, we communicate clearly, and we focus on long-term reliability — not quick fixes that bring you back unnecessarily.
Our Team Culture
A Team That Shows Up in the Work
We keep an upbeat, team-first environment where everyone helps everyone. This isn't a corporation — the quality of our work is what keeps the doors open. Justin believes in taking care of employees like family: weekends for family, reasonable hours, paid vacation, health insurance, and Christmas bonuses. When a team is respected and supported, customers feel it — in the quality, the communication, and the consistency of the work.
Our Promise
If you're looking for an auto repair shop near Dayton that values reputation, does honest work, and focuses on fixing the actual problem — not just selling parts — you're in the right place. We're here to help you drive with confidence.